Refund policy
REFUND POLICY
At Fret Folk, we want you to absolutely love your gear. If you're not satisfied, we'll make it right.
We offer refunds for:
- Items that were sent incorrectly
- Damaged or defective products
Refund requests must be made within 30 days of the purchase date.
To request a refund, please contact us at support@fretfolk.com with your order number and a brief description of the issue.
This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@fretfolk.com.
For best long-term results, please follow the washing and care instructions provided with your purchase.